PRODUCT INVENTORY

     Stock inventory changes in real time in inventory quantity.
When there is no stock at the time of receiving your order, if shipment is delayed We will contact you and notify you of shipping schedule date.
If you can not secure the product you ordered, we will contact the customer and refund the purchase price within 24 hours.

SHIPMENT START BY MANUFACTURER

Woody Joe
Orders for Friday afternoon and Saturdays and Sundays in Japan time.
--- Shipped on
Wednesday or Thursday.
Order from Monday to Thursday and Friday morning in Japan time
--- It will be shipped after 2 days or 3 days.

Kobayashi Crafts
Production may start after ordering.
Shipped from 1 week to 3 months after ordering. (We will inform you of delivery time after checking inventory.)
Hishika Industry
If there is a product stock, it will be shipped the next day.
If there is no product stock, after about 1 week.About product inventory

CUSTOMS FEES AND TAXES

Depending on the delivery area, you may be charged customs fee and tax at the time of delivery of goods. Please pay at delivery.
If the payee is absent for a long period of time, the product will be returned to Japan after a storage period of about two weeks. After that, our shop will ship the item to the customer again. Please note that customers will bear the shipping fee again in this case. In addition, we can not cancel or refund at this time.

RETURN

As soon as the item arrives, please open it and check if the item is defective.
Sorry to trouble you, but if you have any incompleteness etc. in the item, please contact us within 5 business days. We will exchange the product if there is any incompleteness or damage to the product.
Also, if there is a big pain in the outer box of the item, an accident under delivery is considered, so excuse me, please contact the courier.

Returns and cancellations can not be accepted except for baggage damage. Please note that you acknowledge it.
Thank you.